1. Delivery Instructions

Currently, we ask you to select "store pick up" when you check out. We will email you with shipping charges once we have filled your order.  [You may also provide special delivery instructions on the check-out page of our website.]

2. Shipping Costs

Shipping costs are based on the size and weight of your order and the delivery method. Once your order has been processed, we will contact you for credit card information to pay the shipping charges. 

[Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges once we have filled your order.]

 Sales tax is charged according to the province or territory to which the item is shipped.

3. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

4. Delivery Location

Items offered on our website are only available for delivery to addresses in Canada and United States. Please email us to find out what international shipping we can do at this time.

5. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business days mean Monday to Friday, except holidays.

Please note we do not ship on Saturdays or Sundays. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. 

 6. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at (403) 249-1661.

 7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at (403)‑249‑1661.